Mixed Drinks Go Mobile
Mixed Drinks Go Mobile: How Mobile Ordering & F&B Automation Increases Productivity & Reduces Cost While Providing a Better Guest Experience
Popular mixed drinks and cocktails such as Moscow Mules and Mai Tai’s are going mobile thanks to the latest advancements in technology -- delivering the ultimate in convenience, speed and customer service for resort guests looking for timely refreshment that doesn’t disrupt their relaxation. Say goodbye to long wait times around the crowded pool deck as you patiently await the return of the server that is working tirelessly to slalom their way through the loungers to take your order, or the bartender that is backed-up on orders, slowing down the cocktail mixing process.
Thanks to innovative technology and forward-thinking partnerships, you can now order your next cocktail or mixed drink from the convenience of your smartphone, without the need for a 3rd party app, and have it delivered directly to your lounger, daybed, private room or have it ready for pick-up, all without the involvement of a bartender!
All of this is possible thanks to the revolutionary Smartender automated cocktail dispenser. With its remote ordering feature enabled, the system can take direct orders and payments from customers, enabling cocktails to be poured automatically -- minimizing wait times and improving operational efficiency.
For location accuracy, each seat or location is assigned a unique QR code. To place an order just scan the QR code, select your preferred item and pay via your mobile device using Apple Pay, Google Pay or your own credit or debit card. A confirmation receipt is sent via text with the orders being transmitted through the host POS which directs each item (drink, food etc.) to the appropriate station. Cocktail orders are sent directly to the Smartender where the drink ticket appears on the screen for a back-of-house (BOH) team member to initiate the automatic pour and provide any requested garnish. The drink ticket is printed, and the server delivers the cocktail to the QR location where the order originated from.
This new mobile device technology integrated with Smart Bar USA’s automated cocktail dispensing system (the Smartender) provides many benefits to both the customer and proprietor. The customer order is made immediately, no waiting on a server to show up, less errors and no in-person payment transaction required. As a result, there is a dramatic improvement in server productivity and a reduction in labor costs. No more waiting for busy servers to stop at multiple locations to take an order, then wait for the order to be placed into a POS. No more waiting for a service bartender to prepare a backlog of cocktail orders. The customer gets their order faster, which also allows the host to sell more during the guest stay.
The Smartender automated cocktail dispensing system is the only cocktail dispensing system that integrates with customer direct ordering through their mobile devices. Visit www.SmartBarUSA.com for more info on the Smartender automated cocktail dispensing systems.